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Frequently Asked Questions
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What does it mean to place a "Custom color" order?At Clémence de Lafosse, we assist customers in expressing their unique style. When you choose a "custom color" order, we'll get in touch with you to propose an alternative color based on your preferences. Please be aware that crafting this personalized top may take up to three weeks for production.
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How can I place an order for a "Custom color"?Custom orders can be selected directly from the product page by choosing "Custom color" from the color options. To provide a customized color, we will reach out to you and suggest an alternative color based on your preferences. Please note that crafting this bespoke top may require up to three weeks for production.
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How do orders work?Each piece is made to order. Once your order is confirmed, you’ll receive a confirmation email within 24 hours. Production starts right after and usually takes between 2 to 4 weeks depending on the complexity of the design.
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Can I request a custom or made-to-measure piece?Yes. We offer customization on selected garments—whether it’s fabric choice, color, or design details. Simply contact us through the contact form or by email, and we’ll guide you through the process.
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Do you keep stock?No. We don’t keep any fabric stock and don’t produce garments in advance. Everything is made to order. If a fabric runs out, we offer a curated alternative that stays true to the original design.
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